![]() We know you've probably seen absolutely loads of VPN reviews from experts across the board, but if you wanted a raw opinion - or thousands of them - from people with absolutely no filter, there's only one place to go: Reddit. Would you be chill if someone leaked your entire search history to the government? How about if your internet provider made it so that one episode of The Office took an hour to load? If you've had a crisis about anything like this, you've probably considered investing in a VPN. ![]() However, it lacks a lot of the characteristics that define the best VPN services on the market: thousands of servers, working apps for various devices and swift responses from customer support.This content originally appeared on Mashable for a US audience and has been adapted for the UK audience. VerdictĬlearVPN appears to be a VPN platform with potential thanks to solid download speeds and the fact that it can unblock localized content on US Netflix. This is, however, a solid result for a location so far away from our own that often delivers less than 1Mbps. Not expecting much, we also tested a server in India, where we got almost the same results as in the US: 3.7Mbps. This time around, ClearVPN delivered only 3.6Mbps. Then we went to a server located a little further away, in the US. The results were solid, giving us 11Mbps on a 37Mbps testing connection. We decided to begin our speed testing with a location in Germany. We had huge problems getting the Windows app to run, and even the Android app was slow and glitchy at times, which could be the result of the provider's focus on iOS and Mac devices. You first need to select your purpose for the VPN, choose the location, and then click/tap ‘Activate’. The apps are very easy to use and server switching is simple, but requires more than one step. However, we’ve had no luck so far in trying to reach customer support directly. The contact form provides a way to access customer support directly and describe your problem, as an alternative to sending an email (opens in new tab). The searchable Help Desk is divided into four categories with self-explanatory titles - FAQ, About ClearVPN, Apps and connectivity, and Manage your ClearVPN account and subscription. If you require assistance, it is available via the product-specific Support Center (opens in new tab), from where you can access the Zendesk-based Help Desk (opens in new tab) and a contact form (opens in new tab). Its iOS (opens in new tab) counterpart has been rated by only one person, who gave it 3.0 stars. The Android app (opens in new tab) has been rated by 40 users so far and they gave it 3.7 stars (out of 5). Torrenting or P2P traffic is allowed, and there’s even a shortcut for this option inside the app.ĬlearVPN has beautiful and user-friendly apps for Mac, iOS, Android, and Windows. The company may also collect device-specific information such as “the type of hardware and software you are using, as well as unique device identifiers for devices that are using MacPaw Product”, so caution is advised. This log data may include the IP address, browser type and settings, the date and time of use, information about browser configuration, language preferences, and cookie data.” If you were wondering about logging, MacPaw’s Privacy Policy (opens in new tab) explains the company's servers “automatically collect data when you access or use our Site and/or Product and record it in log files. For instance, you can prevent those pesky ads from ruining your online experience if you activate the ad blocker, protect yourself from malware with a specialized blocker, and safeguard the privacy of your emails via safe chats. In addition to IPSec, IKEv2, and OpenVPN, it also uses its own custom protocol, “to eliminate any security vulnerabilities and achieve a high-speed connection”. To keep all your online activities private and safe from prying eyes, ClearVPN deploys the unbreakable AES-256 encryption and an innovative VPN technology called DynamicFlow, which “instantly analyzes the user’s current network status (servers, local restrictions, actual regional content limitations, etc.) and connects to the fastest idle server to enable secure, low-ping and effortless UX”. The VPN provider offers access to an undisclosed number of servers in the UK, US, Singapore, The Netherlands, Austria, Greece, Germany, Ireland, Ukraine, Belgium, Sweden, Norway, Denmark, Canada, Australia, France, Switzerland, Spain, and the United Arab Emirates. We also process your Personal Data in the UK, Republic of Ireland.” However, as noted in MacPaw’s Privacy Policy (opens in new tab), “ will be transferred to, processed, and stored in the United States. ClearVPN is run by Ukrainian software company MacPaw.
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